Shipping policy
Shipping Policy
At BethWear, we work to process and deliver every order as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1–3 business days. Business days do not include weekends or holidays.
During sales, holidays, or periods of high order volume, processing may take slightly longer. You will receive a confirmation email after placing your order and another notification when it ships.
Estimated Delivery
After processing, estimated delivery is 5–10 business days.
Delivery times are estimates and may vary due to carrier delays, weather, holidays, customs, destination, or circumstances outside BethWear’s control.
Shipping Costs
Shipping costs, if applicable, will be calculated and displayed at checkout before payment is completed.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation containing your tracking information. Please allow up to 48 hours for tracking updates to appear.
If your tracking information has not updated after several business days, contact us at [INSERT CUSTOMER SERVICE EMAIL].
Shipping Delays
If we cannot ship your order within the timeframe promised at checkout, we will notify you. You may agree to the revised shipping date or cancel the affected order for a full refund.
Incorrect Shipping Addresses
Customers are responsible for entering a complete and accurate shipping address during checkout.
If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after an order begins processing. BethWear is not responsible for orders delivered incorrectly because of information submitted by the customer.
Additional shipping charges may apply if an order must be resent.
Lost, Stolen, or Missing Packages
BethWear is not responsible for packages marked as delivered by the carrier that are later reported lost, missing, or stolen.
If your tracking shows “delivered” but you cannot locate the package, please:
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Check around the delivery location.
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Ask household members or neighbors.
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Allow 24–48 hours, as some carriers scan packages before delivery.
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Contact the shipping carrier to request assistance.
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Contact BethWear if the package remains missing.
We will assist with a carrier investigation when possible, but replacement or refund eligibility will depend on the investigation’s outcome and applicable law.
Damaged or Incorrect Orders
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within 7 days of delivery.
Include your order number and clear photographs of the item and packaging so we can evaluate the issue and provide an appropriate resolution.
Multiple Packages
Items from the same order may be shipped separately. If this happens, you may receive more than one tracking number and packages may arrive on different dates.
International Shipping
International orders may be subject to customs duties, taxes, import fees, or additional delivery charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility.
Customs processing may cause delays outside BethWear’s control.
Contact Us
For questions regarding shipping or delivery, contact:
BethWear Customer Support
Email: mybethwear@gmail.com
Website: https://bethwear.com
Last updated: September 4, 2026